Terms and Conditions

1. Agreement to Terms

1.1 These Terms and Conditions ("Terms") form a legally binding agreement between you ("you", "user") and Fly Shops ("we", "us", "our"), located at 86-90 Paul Street, London EC2A 4NE, United Kingdom. These Terms govern your use of our website and any related online services, applications, or tools (collectively, the "Site").

1.2 The Site provides services related to international flight booking assistance. Our dedicated Travel Experts manage your booking from start to finish, offering transparent advice, real-time updates through email or phone, and honest recommendations tailored to your travel needs.

1.3 By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must stop using the Site immediately. We recommend printing a copy of these Terms for future reference.

1.4 Additional policies referenced in these Terms, including those listed below, are considered part of this agreement.

1.5 We may update these Terms at any time. The updated version will include a revised date and will take effect once published on the Site. Your continued use of the Site indicates acceptance of any changes.

1.6 We may update features or content on the Site to reflect improvements, business changes, legal requirements, or user needs.

1.7 This Site is intended for users residing in the United Kingdom. Use of the Site from any location where such use is restricted or unlawful is prohibited.

1.8 You must be at least 18 years old to use this Site. If you are under 18, parental or guardian permission is required.

2. Service Description

From our specifications: "Fly Shops operates as an independent travel agency assisting customers in finding and booking airline tickets. We are not an airline and do not operate flights."

Our services include:

• Flight booking assistance for international travel
• Comparing flight options from multiple airlines
• Providing fare information and airline policy guidance
• Issuing tickets through official airline reservation systems

3. Booking Process

From our specifications: "Flight bookings are subject to airline availability and fare conditions. Agents provide options based on destination, dates, passenger details, and fare availability."

When you request a booking:

• We will provide available options based on your requirements
• Fares are not guaranteed until tickets are issued
• All bookings are subject to airline terms and conditions
• We act as an intermediary between you and the airline

4. Airline Fare Rules

From our specifications: "All tickets are governed by the fare rules set by the respective airline (change restrictions, cancellation fees, baggage policies, refund eligibility). Fly Shops does not control airline policies."

5. Payment Terms

From our specifications: "Payment must be completed before ticket issuance. Prices may change until the booking is confirmed due to airline fare updates."

• Full payment is required before ticket issuance
• Fares are subject to change until payment is complete and ticket is issued
• We accept major credit/debit cards and bank transfers
• All payments are processed securely

6. Travel Documents

From our specifications: "Passengers are responsible for valid passports, visas, and health documentation. Fly Shops is not responsible for denied boarding."

7. Limitation of Liability

From our specifications: "Fly Shops is not responsible for airline schedule changes, delays, cancellations, or baggage issues."

We act as an intermediary and cannot be held liable for:

• Flight delays, cancellations, or schedule changes
• Lost, damaged, or delayed baggage
• Airline insolvency or operational issues
• Denied boarding due to documentation issues
• Weather-related disruptions or force majeure events

We strongly recommend purchasing comprehensive travel insurance to protect against these risks.

8. Acceptable Use

8.1 You may use the Site only for lawful purposes and in accordance with these Terms.

8.2 You agree not to use the Site for any purpose other than those approved by Fly Shops. Unauthorized commercial use, data scraping, or any harmful activity is strictly prohibited.

9. Our Content

9.1 All content on the Site—including text, images, graphics, logos, designs, software, and databases—is owned or licensed by Fly Shops and protected by copyright and trademark laws.

9.2 Unless expressly permitted by us, no content from the Site may be copied, distributed, reproduced, modified, uploaded, or used for commercial purposes.

9.3 We grant you a limited, non-transferable, non-commercial license to access and use the Site solely for personal use.

9.4 You agree not to attempt unauthorized access to the Site, its servers, or its connected systems.

10. Site Management

10.1 We reserve the right to monitor the Site, restrict or disable user access, remove harmful content, or take legal action against violations of these Terms.

10.2 We do not guarantee that the Site will always be free of errors, bugs, or security vulnerabilities.

10.3 You are responsible for implementing your own antivirus and security protections.

11. Modifications & Availability

11.1 We may modify or remove any content on the Site at our discretion without prior notice.

11.2 We do not guarantee uninterrupted access to the Site. Technical issues, maintenance, or system failures may occur. We are not liable for any resulting damages or inconvenience.

11.3 The Site may contain typographical or informational errors. We reserve the right to correct such errors at any time without notice.

12. Governing Law

From our specifications: "These terms are governed by the laws of England and Wales."

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions about these Terms, please contact us: