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Cancellation Policy

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Cancellation Policy

Last Updated: March 26, 2026 | Version 1.0

Cancellation Policy Overview

"Ticket cancellations are subject to airline fare rules and conditions."

Cancellation Rules

From our specifications: "Cancellations are subject to airline fare rules and penalties. Customers should contact Fly Shops as soon as possible for assistance in communicating requests to the airline."

Cancellation Penalties by Timing

30+ Days Before Departure

£0-£50

Minimal or no penalty depending on fare type

14-29 Days Before Departure

£50-£150

Moderate cancellation fees apply

Less than 14 Days

£150+

Higher penalties or possible non-refundable

Cancellation Timeline

24 Hours
Risk-Free Cancellation

Many airlines offer full refunds within 24 hours of booking

7+ Days
Standard Cancellation

Cancellation fees apply based on fare rules

48 Hours
Last-Minute Cancellation

Higher penalties, possible no-show status

No-Show
Missed Flight

Ticket becomes void, no refund or changes

Airline-Specific Cancellation Rules

Different airlines have different cancellation policies:

  • Full-service airlines: Often offer more flexible cancellation options
  • Low-cost carriers: Typically have strict no-refund policies
  • Promotional fares: Usually non-refundable and non-changeable
  • Business/First class: More flexible cancellation terms

Important Note

Fly Shops does not control airline cancellation policies. We act as an intermediary to communicate your cancellation request to the airline. All penalties and fees are determined by the airline's fare rules.

How to Cancel Your Booking

To cancel a booking, please contact us as soon as possible:

Service Fees

In addition to airline penalties, Fly Shops may charge a service fee for processing cancellations. These fees are non-refundable and cover administrative costs.

Need to cancel? Contact us immediately. The earlier you cancel, the better chance of minimizing penalties.

Need to Cancel a Booking?

Contact our team immediately for assistance with cancellations.

Fly Shops is an independent travel agency. We are not affiliated with any airline.

Independent holiday-planning consultancy. Fly Shops is not affiliated with any airline, hotel chain or online travel agency. We do not book flights or hotels on your behalf and do not provide ATOL or ABTA protection. All bookings and payments are made directly by you with your chosen provider.